:root{--color-primary:#1e40af;--color-primary-dark:#1e3a8a;--color-primary-accent:#3b82f6;--color-neutral-50:#f9fafb;--color-neutral-100:#f3f4f6;--color-neutral-200:#e5e7eb;--color-neutral-300:#d1d5db;--color-neutral-400:#9ca3af;--color-neutral-500:#6b7280;--color-neutral-600:#4b5563;--color-neutral-700:#374151;--color-neutral-800:#1f2937;--color-neutral-900:#111827;--color-success:#10b981;--color-success-light:#d1fae5;--color-warning:#f59e0b;--color-warning-light:#fef3c7;--color-error:#ef4444;--color-error-light:#fee2e2;--color-info:#3b82f6;--color-info-light:#dbeafe;--background:var(--color-neutral-50);--background-secondary:var(--color-neutral-100);--background-tertiary:var(--color-neutral-200);--surface:#fff;--surface-elevated:#fff;--card-background:#fff;--text-primary:var(--color-neutral-900);--text-secondary:var(--color-neutral-600);--text-tertiary:var(--color-neutral-500);--text-muted:var(--color-neutral-400);--text-on-color:#fff;--text-on-color-secondary:#fffc;--border-color:var(--color-neutral-200);--border-light:var(--color-neutral-100);--interactive-primary:var(--color-primary);--interactive-hover:var(--color-primary-dark);--menu-hover-bg:#00000014;--input-background:#fff;--input-border:var(--color-neutral-300);--input-text:var(--color-neutral-900);--input-placeholder:var(--color-neutral-400);--sidebar-background:var(--color-neutral-800);--sidebar-text:var(--color-neutral-100);--sidebar-hover:var(--color-neutral-700);--sidebar-active:var(--color-neutral-600);--modal-overlay:#00000080;--badge-success-text:#065f46;--badge-warning-text:#92400e;--badge-error-text:#991b1b;--badge-info-text:#1e40af;--badge-purple-text:#5b21b6;--badge-teal-text:#115e59;--badge-orange-text:#9a3412;--badge-purple-bg:#ede9fe;--badge-teal-bg:#ccfbf1;--badge-orange-bg:#fff7ed;--accent-success-bg:#22c55e14;--accent-success-border:#22c55e4d;--accent-orange-bg:#f973160f;--accent-orange-border:#f9731640;--accent-orange-bg-emphasis:#f973161a;--accent-neutral-bg:#80808014;--alert-error-text:#991b1b;--alert-success-text:#065f46;--alert-warning-text:#92400e;--alert-info-text:#1e40af;--skeleton-base:var(--color-neutral-200);--skeleton-highlight:var(--color-neutral-100);--shadow-color:#0000001a;--spacing-1:4px;--spacing-2:8px;--spacing-3:12px;--spacing-4:16px;--spacing-5:20px;--spacing-6:24px;--spacing-8:32px;--spacing-10:40px;--spacing-12:48px;--radius-sm:4px;--radius-base:8px;--radius-lg:12px;--radius-xl:16px;--shadow-sm:0 1px 2px var(--shadow-color);--shadow-base:0 1px 3px var(--shadow-color);--shadow-md:0 4px 6px var(--shadow-color);--shadow-lg:0 10px 15px var(--shadow-color);--font-size-xs:12px;--font-size-sm:14px;--font-size-base:16px;--font-size-lg:18px;--font-size-xl:20px;--font-size-2xl:24px;--font-size-3xl:30px;--sidebar-width:240px}[data-theme=dark]{--background:var(--color-neutral-900);--background-secondary:var(--color-neutral-700);--background-tertiary:var(--color-neutral-600);--surface:var(--color-neutral-800);--surface-elevated:var(--color-neutral-700);--card-background:var(--color-neutral-800);--text-primary:var(--color-neutral-50);--text-secondary:var(--color-neutral-300);--text-tertiary:var(--color-neutral-400);--text-muted:var(--color-neutral-500);--text-on-color:#fff;--text-on-color-secondary:#fffc;--border-color:var(--color-neutral-600);--border-light:var(--color-neutral-700);--interactive-primary:#3b82f6;--interactive-hover:#60a5fa;--menu-hover-bg:#ffffff14;--input-background:var(--color-neutral-800);--input-border:var(--color-neutral-600);--input-text:var(--color-neutral-50);--input-placeholder:var(--color-neutral-400);--sidebar-background:var(--color-neutral-900);--sidebar-text:var(--color-neutral-100);--sidebar-hover:var(--color-neutral-800);--sidebar-active:var(--color-neutral-700);--color-success-light:#065f46;--color-warning-light:#92400e;--color-error-light:#991b1b;--color-info-light:#1e3a5f;--modal-overlay:#000000b3;--badge-success-text:#6ee7b7;--badge-warning-text:#fcd34d;--badge-error-text:#fca5a5;--badge-info-text:#93c5fd;--badge-purple-text:#c4b5fd;--badge-teal-text:#5eead4;--badge-orange-text:#fdba74;--badge-purple-bg:#4c1d95;--badge-teal-bg:#134e4a;--badge-orange-bg:#7c2d12;--accent-success-bg:#10b9811f;--accent-success-border:#10b9814d;--accent-orange-bg:#f973161a;--accent-orange-border:#f973164d;--accent-orange-bg-emphasis:#f973162e;--accent-neutral-bg:#ffffff0f;--alert-error-text:#fca5a5;--alert-success-text:#6ee7b7;--alert-warning-text:#fcd34d;--alert-info-text:#93c5fd;--skeleton-base:var(--color-neutral-700);--skeleton-highlight:var(--color-neutral-600);--shadow-color:#0000004d}*{box-sizing:border-box;margin:0;padding:0}html,body{background-color:var(--background);max-width:100vw;color:var(--text-primary);font-family:-apple-system,BlinkMacSystemFont,Segoe 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var(--border-color)}.btn-secondary:hover:not(:disabled){background-color:var(--surface-elevated);text-decoration:none}.btn-danger{background-color:var(--color-error);color:#fff}.btn-danger:hover:not(:disabled){color:#fff;background-color:#dc2626;text-decoration:none}.btn-success{background-color:var(--color-success);color:#fff}.btn-success:hover:not(:disabled){color:#fff;background-color:#059669;text-decoration:none}.btn-ghost{color:var(--text-secondary);background-color:#0000}.btn-ghost:hover:not(:disabled){background-color:var(--surface-elevated);text-decoration:none}.btn-sm{padding:var(--spacing-1)var(--spacing-2);font-size:var(--font-size-xs)}.btn-lg{padding:var(--spacing-3)var(--spacing-6);font-size:var(--font-size-base)}.btn-icon{padding:var(--spacing-2);width:36px;height:36px}.form-group{margin-bottom:var(--spacing-4)}.form-label{font-size:var(--font-size-sm);color:var(--text-secondary);margin-bottom:var(--spacing-1);font-weight:500;display:block}.form-input{width:100%;padding:var(--spacing-2)var(--spacing-3);font-size:var(--font-size-base);border:1px solid var(--input-border);border-radius:var(--radius-base);background-color:var(--input-background);color:var(--input-text);transition:border-color .15s,box-shadow .15s,background-color .2s}.form-input:focus{border-color:var(--interactive-primary);outline:none;box-shadow:0 0 0 3px #1e40af1a}.form-input::placeholder{color:var(--input-placeholder)}.form-input:disabled{background-color:var(--surface-elevated);cursor:not-allowed;opacity:.7}.form-select{appearance:none;background-image:url("data:image/svg+xml,%3csvg xmlns='http://www.w3.org/2000/svg' fill='none' viewBox='0 0 20 20'%3e%3cpath stroke='%236b7280' stroke-linecap='round' stroke-linejoin='round' stroke-width='1.5' d='M6 8l4 4 4-4'/%3e%3c/svg%3e");background-position:right var(--spacing-2)center;padding-right:var(--spacing-10);background-repeat:no-repeat;background-size:1.5em 1.5em}.form-checkbox{border:1px solid 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th{text-align:left;padding:var(--spacing-3)var(--spacing-4);color:var(--text-secondary);background-color:var(--surface-elevated);border-bottom:2px solid var(--border-color);font-weight:600}.table td{padding:var(--spacing-3)var(--spacing-4);border-bottom:1px solid var(--border-color);color:var(--text-secondary)}.table tbody tr:hover{background-color:var(--surface-elevated)}.table tbody tr:last-child td{border-bottom:none}.badge{padding:var(--spacing-1)var(--spacing-2);font-size:var(--font-size-xs);border-radius:var(--radius-base);align-items:center;font-weight:500;display:inline-flex}.badge-success{background-color:var(--color-success-light);color:var(--badge-success-text,#065f46)}.badge-warning{background-color:var(--color-warning-light);color:var(--badge-warning-text,#92400e)}.badge-error{background-color:var(--color-error-light);color:var(--badge-error-text,#991b1b)}.badge-info{background-color:var(--color-info-light);color:var(--badge-info-text,#1e40af)}.badge-purple{background-color:var(--badge-purple-bg,#ede9fe);color:var(--badge-purple-text,#5b21b6)}.badge-teal{background-color:var(--badge-teal-bg,#ccfbf1);color:var(--badge-teal-text,#115e59)}.badge-orange{background-color:var(--badge-orange-bg,#fff7ed);color:var(--badge-orange-text,#9a3412)}.badge-neutral{background-color:var(--surface-elevated);color:var(--text-secondary)}.container{max-width:1400px;padding:0 var(--spacing-6);margin:0 auto}.page-header{margin-bottom:var(--spacing-6);justify-content:space-between;align-items:center;display:flex}.page-title{font-size:var(--font-size-2xl);color:var(--text-primary);font-weight:700}.modal-overlay{background-color:var(--modal-overlay);z-index:50;justify-content:center;align-items:center;display:flex;position:fixed;inset:0}.modal{background-color:var(--surface);border-radius:var(--radius-lg);box-shadow:var(--shadow-lg);width:90%;max-width:500px;max-height:90vh;overflow-y:auto}.modal-header{padding:var(--spacing-4)var(--spacing-6);border-bottom:1px solid var(--border-color);justify-content:space-between;align-items:center;display:flex}.modal-title{font-size:var(--font-size-lg);color:var(--text-primary);font-weight:600}.modal-body{padding:var(--spacing-6);color:var(--text-secondary)}.modal-footer{padding:var(--spacing-4)var(--spacing-6);border-top:1px solid var(--border-color);justify-content:flex-end;gap:var(--spacing-3);display:flex}.skeleton{background:linear-gradient(90deg,var(--skeleton-base)25%,var(--skeleton-highlight)50%,var(--skeleton-base)75%);border-radius:var(--radius-sm);background-size:200% 100%;animation:1.5s infinite skeleton-loading}@keyframes skeleton-loading{0%{background-position:200% 0}to{background-position:-200% 0}}.spinner{border:2px solid var(--border-color);border-top-color:var(--interactive-primary);border-radius:50%;width:20px;height:20px;animation:.8s linear infinite spin}@keyframes spin{to{transform:rotate(360deg)}}.text-center{text-align:center}.text-right{text-align:right}.text-sm{font-size:var(--font-size-sm)}.text-xs{font-size:var(--font-size-xs)}.text-muted{color:var(--text-muted)}.font-medium{font-weight:500}.font-semibold{font-weight:600}.flex{display:flex}.flex-col{flex-direction:column}.items-center{align-items:center}.justify-between{justify-content:space-between}.gap-2{gap:var(--spacing-2)}.gap-3{gap:var(--spacing-3)}.gap-4{gap:var(--spacing-4)}.mt-2{margin-top:var(--spacing-2)}.mt-4{margin-top:var(--spacing-4)}.mt-6{margin-top:var(--spacing-6)}.mb-2{margin-bottom:var(--spacing-2)}.mb-4{margin-bottom:var(--spacing-4)}.mb-6{margin-bottom:var(--spacing-6)}.p-4{padding:var(--spacing-4)}.p-6{padding:var(--spacing-6)}.px-4{padding-left:var(--spacing-4);padding-right:var(--spacing-4)}.py-2{padding-top:var(--spacing-2);padding-bottom:var(--spacing-2)}.empty-state{text-align:center;padding:var(--spacing-12)var(--spacing-6);color:var(--text-tertiary)}.empty-state-icon{width:48px;height:48px;margin:0 auto var(--spacing-4);color:var(--text-muted)}.detail-grid{gap:var(--spacing-4);grid-template-columns:repeat(auto-fit,minmax(200px,1fr));display:grid}.detail-item{gap:var(--spacing-1);flex-direction:column;display:flex}.detail-label{font-size:var(--font-size-sm);color:var(--text-tertiary);font-weight:500}.detail-value{font-size:var(--font-size-base);color:var(--text-primary)}.queue-layout{flex:1;gap:0;min-height:0;display:flex}.queue-list-panel{border-right:1px solid var(--border-color);background-color:var(--surface);flex-direction:column;width:380px;min-width:300px;max-width:500px;display:flex;overflow:hidden}.queue-filters{padding:var(--spacing-4);border-bottom:1px solid var(--border-color);gap:var(--spacing-3);flex-direction:column;display:flex}.queue-search{gap:var(--spacing-2);display:flex}.queue-items{flex:1;overflow-y:auto}.queue-item{padding:var(--spacing-4);border-bottom:1px solid var(--border-light);cursor:pointer;transition:background-color .15s}.queue-item:hover{background-color:var(--surface-elevated)}.queue-item.selected{background-color:var(--color-info-light);border-left:3px solid var(--interactive-primary)}.queue-item-header{margin-bottom:var(--spacing-2);justify-content:space-between;align-items:flex-start;display:flex}.queue-item-name{color:var(--text-primary);font-weight:600}.queue-item-meta{font-size:var(--font-size-sm);color:var(--text-tertiary);gap:var(--spacing-3);display:flex}.preview-panel{background-color:var(--background);flex-direction:column;flex:1;display:flex;overflow-y:auto}.queue-horizontal-resizer{display:none}.queue-horizontal-resizer-line{background-color:var(--border-color);pointer-events:none;width:100%;height:1px}.preview-panel>.empty-state{flex-direction:column;flex:1;justify-content:center;align-items:center;display:flex}.preview-content{padding:var(--spacing-6)}.preview-header{margin-bottom:var(--spacing-6);justify-content:space-between;align-items:flex-start;display:flex}.preview-title{font-size:var(--font-size-xl);color:var(--text-primary);font-weight:600}.preview-section{margin-bottom:var(--spacing-6)}.preview-section-title{font-size:var(--font-size-sm);color:var(--text-secondary);text-transform:uppercase;letter-spacing:.05em;margin-bottom:var(--spacing-3);font-weight:600}.actions-panel{background-color:var(--surface);border-radius:var(--radius-lg);padding:var(--spacing-4);box-shadow:var(--shadow-base);border:1px solid var(--border-color)}.actions-title{font-size:var(--font-size-sm);color:var(--text-secondary);text-transform:uppercase;letter-spacing:.05em;margin-bottom:var(--spacing-3);font-weight:600}.actions-buttons{gap:var(--spacing-2);flex-direction:column;display:flex}.document-viewer{border:1px solid var(--border-color);border-radius:var(--radius-base);overflow:hidden}.document-header{padding:var(--spacing-3)var(--spacing-4);background-color:var(--surface-elevated);border-bottom:1px solid var(--border-color);justify-content:space-between;align-items:center;display:flex}.credential-summary{gap:var(--spacing-2);grid-template-columns:1fr;display:grid}.credential-field{flex-direction:column;gap:4px;display:flex}.credential-label{font-size:var(--font-size-xs);color:var(--text-tertiary);text-transform:uppercase;letter-spacing:.06em;font-weight:600}.credential-value{font-size:var(--font-size-sm);color:var(--text-primary);font-weight:500}@media (min-width:900px){.credential-summary{column-gap:calc(var(--spacing-6) + 90px);row-gap:var(--spacing-6);grid-template-columns:repeat(2,minmax(260px,1fr))}}.document-content{background-color:var(--background);justify-content:center;align-items:center;min-height:200px;display:flex}.document-image{object-fit:contain;max-width:100%;max-height:400px}.checklist{gap:var(--spacing-3);flex-direction:column;display:flex}.checklist-item{align-items:center;gap:var(--spacing-3);padding:var(--spacing-3);background-color:var(--surface);border:1px solid var(--border-color);border-radius:var(--radius-base);color:var(--text-secondary);display:flex}.checklist-item.checked{background-color:var(--color-success-light);border-color:var(--color-success)}.stats-grid{gap:var(--spacing-4);grid-template-columns:repeat(auto-fit,minmax(200px,1fr));display:grid}.stat-card{background-color:var(--surface);border-radius:var(--radius-lg);padding:var(--spacing-5);box-shadow:var(--shadow-base);border:1px solid var(--border-color)}.stat-label{font-size:var(--font-size-sm);color:var(--text-tertiary);margin-bottom:var(--spacing-1)}.stat-value{font-size:var(--font-size-3xl);color:var(--text-primary);font-weight:700}.stat-change{font-size:var(--font-size-sm);margin-top:var(--spacing-2)}.stat-change.positive{color:var(--color-success)}.stat-change.negative{color:var(--color-error)}.stat-sublabel{font-size:var(--font-size-sm);color:var(--text-tertiary);margin-top:var(--spacing-1)}.stat-positive{color:var(--color-success)!important}.stat-negative{color:var(--color-error)!important}.stat-warning{color:var(--color-warning)!important}.trend-badge{border-radius:50%;justify-content:center;align-items:center;width:24px;height:24px;font-weight:600;display:inline-flex}.trend-badge.trend-increasing{color:var(--color-success);background-color:color-mix(in srgb,var(--color-success)15%,transparent)}.trend-badge.trend-decreasing{color:var(--color-error);background-color:color-mix(in srgb,var(--color-error)15%,transparent)}.trend-badge.trend-stable{color:var(--text-tertiary);background-color:var(--background)}.credential-tabs{border-bottom:1px solid var(--border-color);background-color:var(--surface);display:flex}.tab-button{justify-content:center;align-items:center;gap:var(--spacing-2);padding:var(--spacing-3)var(--spacing-4);font-size:var(--font-size-sm);color:var(--text-secondary);cursor:pointer;background:0 0;border:none;border-bottom:2px solid #0000;flex:1;font-weight:500;transition:all .15s;display:flex}.tab-button:hover{color:var(--text-primary)}.tab-button.active{color:var(--interactive-primary);border-bottom-color:var(--interactive-primary)}.tab-badge{background-color:var(--color-primary);color:#fff;border-radius:9px;justify-content:center;align-items:center;min-width:18px;height:18px;padding:0 6px;font-size:11px;font-weight:600;display:inline-flex}.preview-card{background-color:var(--surface);border:1px solid var(--border-color);border-radius:var(--radius-lg);padding:var(--spacing-4);margin-bottom:var(--spacing-4)}.preview-card h3{font-size:var(--font-size-sm);color:var(--text-secondary);text-transform:uppercase;letter-spacing:.05em;margin-bottom:var(--spacing-3);font-weight:600}.preview-grid{gap:var(--spacing-3)var(--spacing-4);grid-template-columns:repeat(3,1fr);display:grid}@media (max-width:1200px){.preview-grid{grid-template-columns:repeat(2,1fr)}}@media (max-width:600px){.preview-grid{grid-template-columns:1fr}}.preview-field{gap:var(--spacing-1);flex-direction:column;display:flex}.preview-label{font-size:var(--font-size-xs);color:var(--text-tertiary);text-transform:uppercase;letter-spacing:.05em;font-weight:500}.preview-value{font-size:var(--font-size-sm);color:var(--text-primary)}.preview-value a{color:var(--color-primary);text-decoration:none}.preview-value a:hover{text-decoration:underline}.history-timeline{gap:var(--spacing-3);flex-direction:column;display:flex}.history-item{padding:var(--spacing-3);background-color:var(--surface-elevated);border-radius:var(--radius-base);border-left:3px solid var(--border-color)}.history-item-header{margin-bottom:var(--spacing-2);justify-content:space-between;align-items:center;display:flex}.history-status{font-size:var(--font-size-xs);text-transform:uppercase;border-radius:var(--radius-sm);padding:2px 8px;font-weight:600;display:inline-block}.history-status.status-success{background-color:var(--color-success-light);color:var(--color-success)}.history-status.status-error{background-color:var(--color-error-light);color:var(--color-error)}.history-status.status-neutral{background-color:var(--surface);color:var(--text-secondary)}.history-date{font-size:var(--font-size-xs);color:var(--text-tertiary)}.history-details{font-size:var(--font-size-sm);color:var(--text-secondary);line-height:1.5}.history-reason{font-size:var(--font-size-xs);color:var(--text-tertiary);margin-top:var(--spacing-1)}@media (max-width:1024px){.queue-layout{flex-direction:column}.queue-list-panel{border-right:none;border-bottom:1px solid var(--border-color);width:100%;max-width:none;height:40vh}.preview-panel{height:60vh}.queue-horizontal-resizer{cursor:row-resize;background:0 0;border-top:1px solid #0000;border-bottom:1px solid #0000;justify-content:center;align-items:center;height:10px;display:flex}.queue-horizontal-resizer:hover .queue-horizontal-resizer-line{background-color:var(--interactive-primary)}}@media (max-width:768px){.container{padding:0 var(--spacing-4)}.page-header{align-items:flex-start;gap:var(--spacing-4);flex-direction:column}.hide-mobile{display:none}.stats-grid{grid-template-columns:1fr}}.view-as-banner{background-color:var(--color-warning-light);color:var(--alert-warning-text);border-bottom:1px solid var(--color-warning);justify-content:space-between;align-items:center;padding:8px 16px;font-size:12px;display:flex}.view-as-banner:hover{background-color:var(--color-warning-light)}[data-theme=dark] .view-as-banner{color:#fcd34d;background-color:#422006;border-bottom-color:#92400e}.report-tabs{background-color:var(--surface);border-radius:var(--radius-lg);margin-bottom:var(--spacing-6);border:1px solid 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var(--color-primary);flex:1}.report-stat-value{font-size:var(--font-size-2xl);color:var(--text-primary);font-weight:700;line-height:1}.report-stat-label{font-size:var(--font-size-sm);color:var(--text-muted);margin-top:var(--spacing-2)}.report-stat-change{font-size:var(--font-size-xs);margin-top:var(--spacing-1)}.report-stat-change.positive{color:var(--color-success)}.report-stat-change.negative{color:var(--color-error)}.chart-container{gap:var(--spacing-4);flex-direction:column;min-width:0;display:flex}.chart-container-large{min-height:350px}.queue-growth-chart-wrapper{gap:var(--spacing-4);align-items:stretch;width:100%;display:flex}.queue-growth-chart{flex:1;min-width:0;overflow-x:auto}.queue-growth-legend{justify-content:center;gap:var(--spacing-3);padding:var(--spacing-3);background:var(--surface);border-radius:var(--radius-md);border:1px solid 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tr:hover{background-color:var(--background)}.urgent-row{background-color:var(--color-error-light)!important}.warning-row{background-color:var(--color-warning-light)!important}[data-theme=dark] .urgent-row{background-color:#ef444426!important}[data-theme=dark] .warning-row{background-color:#eab30826!important}.aggregate-row{border-top:1px solid var(--border-color);font-style:italic;background-color:var(--background-muted)!important}.aggregate-row td:first-child{color:var(--text-muted)}[data-theme=dark] .aggregate-row{background-color:#64646426!important}.report-link{color:var(--interactive-primary);font-weight:500;text-decoration:none}.report-link:hover{text-decoration:underline}.report-empty,.report-error{text-align:center;padding:var(--spacing-8);color:var(--text-muted)}.report-error{color:var(--color-error)}.report-section-header{margin-bottom:var(--spacing-4);justify-content:space-between;align-items:flex-start;display:flex}.report-section-header 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input[type=checkbox]{cursor:pointer;flex-shrink:0;width:16px;height:16px}.multi-select-option-label{font-size:var(--font-size-sm);color:var(--text-primary)}.multi-select-option-sublabel{margin-left:var(--spacing-1);color:var(--text-muted);font-size:var(--font-size-xs)}.multi-select-no-results{padding:var(--spacing-4)var(--spacing-3);text-align:center;font-size:var(--font-size-sm);color:var(--text-muted)}.multi-select-aggregate{padding:var(--spacing-3);border-top:1px solid var(--border-color);background:var(--background)}.multi-select-aggregate-label{align-items:center;gap:var(--spacing-2);font-size:var(--font-size-sm);color:var(--text-secondary);cursor:pointer;display:flex}.multi-select-aggregate-label input[type=checkbox]{cursor:pointer;width:16px;height:16px}.widget-filter-header{margin-bottom:var(--spacing-3);justify-content:space-between;align-items:center;display:flex}.sla-gauge-container{text-align:center}.sla-gauge{margin-bottom:var(--spacing-4)}.sla-gauge-value{color:var(--text-primary);font-size:48px;font-weight:700;line-height:1}.sla-gauge-label{font-size:var(--font-size-sm);color:var(--text-muted);margin-top:var(--spacing-1)}.sla-gauge-bar{background-color:var(--background);border-radius:4px;height:8px;overflow:hidden}.sla-gauge-fill{border-radius:4px;height:100%;transition:width .3s}.sla-status-cards{gap:var(--spacing-4);flex-wrap:wrap;display:flex}.sla-card{min-width:120px;padding:var(--spacing-4);border-radius:var(--radius-md);text-align:center;border-left:4px solid;flex:1}.sla-card-success{background-color:color-mix(in srgb,var(--color-success)10%,var(--surface));border-left-color:var(--color-success)}.sla-card-warning{background-color:color-mix(in 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.15s}.period-btn:hover{border-color:var(--interactive-primary);color:var(--text-primary)}.period-btn.active{background-color:var(--interactive-primary);border-color:var(--interactive-primary);color:#fff}.trend-indicator{align-items:center;gap:var(--spacing-3);padding:var(--spacing-4);background-color:var(--background);border-radius:var(--radius-md);display:flex}.yoy-comparison{gap:var(--spacing-2);flex-direction:column;display:flex}.yoy-row{padding:var(--spacing-2)0;justify-content:space-between;align-items:center;display:flex}.yoy-label{color:var(--text-secondary);font-size:var(--font-size-sm)}.yoy-value{font-weight:600;font-size:var(--font-size-base);color:var(--text-primary)}.yoy-change{background-color:var(--background);padding:var(--spacing-2)var(--spacing-3);border-radius:var(--radius-sm);margin:var(--spacing-1)0}.yoy-divider{background-color:var(--border-color);height:1px;margin:var(--spacing-2)0}.seasonal-grid{gap:var(--spacing-3);flex-direction:column;display:flex}.seasonal-quarter{align-items:center;gap:var(--spacing-3);grid-template-columns:40px 1fr auto;display:grid}.seasonal-quarter-label{color:var(--text-primary);font-weight:600}.seasonal-quarter-bar{background-color:var(--background);border-radius:var(--radius-sm);height:20px;overflow:hidden}.seasonal-quarter-fill{background-color:var(--interactive-primary);border-radius:var(--radius-sm);height:100%;transition:width .3s}.seasonal-quarter-stats{flex-direction:column;align-items:flex-end;min-width:80px;display:flex}.seasonal-percent{color:var(--text-primary);font-weight:600}.seasonal-avg{font-size:var(--font-size-xs)}.seasonal-year-divider{align-items:center;gap:var(--spacing-3);margin:var(--spacing-2)0;color:var(--text-muted);font-size:var(--font-size-xs);text-transform:uppercase;letter-spacing:.05em;font-weight:600;display:flex}.seasonal-year-divider:before,.seasonal-year-divider:after{content:"";background-color:var(--border-color);flex:1;height:1px}.seasonal-year-divider:before{max-width:20px}.seasonal-quarter-disabled{opacity:.4}.seasonal-quarter-disabled .seasonal-quarter-bar{background-color:var(--background)}.seasonal-no-data{font-size:var(--font-size-xs);font-style:italic}.method-summary{gap:var(--spacing-3);flex-direction:column;display:flex}.method-summary-item{align-items:center;gap:var(--spacing-3);display:flex}.method-indicator{border-radius:50%;flex-shrink:0;width:12px;height:12px}.method-label{font-size:var(--font-size-sm);color:var(--text-secondary);flex:1}.method-count{color:var(--text-primary);font-weight:600}.credential-number{font-family:var(--font-mono);font-size:var(--font-size-xs);background-color:var(--background);border-radius:var(--radius-sm);color:var(--text-secondary);padding:2px 6px}.report-stat-card.skeleton{background-color:var(--background)}.skeleton-text{background:linear-gradient(90deg,var(--border-color)25%,var(--background)50%,var(--border-color)75%);border-radius:var(--radius-sm);background-size:200% 100%;animation:1.5s infinite skeleton-shimmer}.skeleton-large{width:60%;height:32px;margin-bottom:var(--spacing-2)}.skeleton-small{width:80%;height:14px}.skeleton-title{width:40%;height:20px;margin-bottom:var(--spacing-4)}.skeleton-chart{background:linear-gradient(90deg,var(--border-color)25%,var(--background)50%,var(--border-color)75%);border-radius:var(--radius-md);background-size:200% 100%;height:200px;animation:1.5s infinite skeleton-shimmer}.skeleton-chart-large{height:350px}.skeleton-gauge{background:linear-gradient(90deg,var(--border-color)25%,var(--background)50%,var(--border-color)75%);border-radius:var(--radius-md);background-size:200% 100%;height:150px;animation:1.5s infinite skeleton-shimmer}.skeleton-table{background:linear-gradient(90deg,var(--border-color)25%,var(--background)50%,var(--border-color)75%);border-radius:var(--radius-md);background-size:200% 100%;height:200px;animation:1.5s infinite skeleton-shimmer}.skeleton-list{background:linear-gradient(90deg,var(--border-color)25%,var(--background)50%,var(--border-color)75%);border-radius:var(--radius-md);background-size:200% 100%;height:150px;animation:1.5s infinite skeleton-shimmer}@keyframes skeleton-shimmer{0%{background-position:-200% 0}to{background-position:200% 0}}.highlight-flash{animation:2s ease-out highlight-flash-anim}@keyframes highlight-flash-anim{0%{box-shadow:0 0 0 4px var(--color-primary-accent)}70%{box-shadow:0 0 0 4px var(--color-primary-accent)}to{box-shadow:none}}.text-error{color:var(--color-error)}.text-warning{color:var(--color-warning)}@media (max-width:1024px){.report-grid{grid-template-columns:1fr}.report-tabs{flex-wrap:wrap}.report-tab{flex:45%}}@media (max-width:768px){.report-stats-row{flex-direction:column}.report-stat-card{min-width:100%}.period-selector{flex-wrap:wrap}}.dialog-overlay{z-index:1000;background:#00000080;justify-content:center;align-items:center;display:flex;position:fixed;inset:0}.dialog-content{background:var(--surface);border-radius:12px;width:100%;max-width:400px;overflow:hidden;box-shadow:0 4px 20px #00000026}.dialog-header{border-bottom:1px solid var(--border-color);justify-content:space-between;align-items:center;padding:16px 20px;display:flex}.dialog-header h3{color:var(--text-primary);margin:0;font-size:16px;font-weight:600}.dialog-close-btn{cursor:pointer;color:var(--text-secondary);background:0 0;border:none;border-radius:4px;justify-content:center;align-items:center;padding:4px;display:flex}.dialog-close-btn:hover{background:var(--color-neutral-100);color:var(--text-primary)}.dialog-body{padding:20px}.dialog-footer{border-top:1px solid var(--border-color);justify-content:flex-end;gap:12px;padding:16px 20px;display:flex}.date-range-inputs{grid-template-columns:1fr 1fr;gap:16px;display:grid}.date-input-group{flex-direction:column;gap:6px;display:flex}.date-input-group label{color:var(--text-secondary);font-size:13px;font-weight:500}.date-input-group input[type=date]{border:1px solid var(--border-color);color:var(--text-primary);background:var(--surface);border-radius:6px;padding:8px 12px;font-size:14px}.date-input-group input[type=date]:focus{border-color:var(--color-primary);box-shadow:0 0 0 2px var(--color-info-light);outline:none}.date-range-error{background:var(--color-error-light);border:1px solid var(--color-error);color:var(--color-error);border-radius:6px;margin:12px 0 0;padding:8px 12px;font-size:13px}.date-range-help{color:var(--text-muted);margin:12px 0 0;font-size:12px}.custom-range-label{align-items:center;gap:6px;display:flex}.period-btn-custom{min-width:auto}